Billing & Insurance

Office Visits:

Your co-payment and any remaining deductible are due at the time of your appointment. We accept cash, personal check, Visa and MasterCard. If you have any questions regarding the amount of your co-payment please contact your insurance company. Additional billing inquiries may be directed to our billing staff by phone at 301-654-1575 (option 5).

Sleep Laboratory Studies:

After you schedule a sleep study our billing office will contact your insurance company to determine whether you are covered for the requested study and to request an estimate of your out-of-pocket responsibility for the study. Insurance companies will generally indicate if the study is approvable but will not ever guarantee coverage in advance. They always reserve the right to deny coverage. We make every attempt to clarify your benefits in advance so that there are no surprises. Your co-payment and any remaining deductible (as specified by your insurance company) are due at the time of your study and can be paid for with cash, personal check, Visa, MasterCard, and Discover.  We do not accept American Express.

Your bill is due upon receipt of statement. If you are unable to pay your bill in full at the time of your visit we will customize a payment plan for you. Please be sure to contact our Billing Office prior to your visit to work out details.

Please be sure to bring your referral to your appointment if one is required by your insurance company. If you do not have a referral with you at the time of service you will be asked to sign an “Acknowledgement of Responsibility” form and will be charged in full for services rendered. If you are able to provide a properly dated, valid referral within two working days, fees will be refunded to you minus any co-payment assessed by your insurance carrier.

 

Late Cancellation Fees:

Please be courteous to fellow patients awaiting appointments and sleep studies and provide us with at least 24 hours notice if you are unable to make your appointment. If your study or appointment is scheduled before the next working day then please call 301-654-1575, follow the instructions to leave an emergency message (press 8) and leave a voice message. Late cancellation fees will be assessed if you fail to comply with this policy. Please note that late cancellation fees are YOUR responsibility and cannot be billed to your insurance company. There is a $375 late cancellation fee for sleep studies cancelled with less then 24 hours notice. To reach Dr. Emsellem on nights or weekends, please dial (301) 654-1575, press 8 and leave your name and phone number and she will return your call.

There is a $375 late cancellation fee for new patient consultations that are cancelled with less than 24 hours notice. Patients will not be rescheduled for a new patient visit unless this fee is paid in advance.

There is an $50 late cancellation fee for follow-up visits cancelled with less than 24 hours notice.

Insurance Participation

 

Click here for a list of Participating Insurance Providers.

We are no longer participating providers for Aetna, Cigna, MultiPlan, and UnitedHealthcare. We only accept Medicare part B ONLY.

Contact The Center For Sleep & Wake Disorders

5454 Wisconsin Ave., Suite 1725
Chevy Chase, MD 20815

mail at sleepdoc dot com

Phone: 301-654-1575
Fax: 301-654-5658

Need some guidance and general information? Check out our comprehensive information and useful links page that covers everything from what is a “good night’s sleep” to links to sleep-related organizations around the world.

Wondering about what payment options we are accepting, late fees, or our list of participating insurance providers? All that information is at your finger tips.

Learn More »

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In order to comply with Federal regulations regarding the protection of electronic protected health information (ePHI), the Center for Sleep & Wake Disorders requires that all electronic communication with patients be via our secure patient portal unless this email authorization form is signed ahead of time. We can no longer use email to communicate with patients without this document on file. If you have not done so already, please complete this email authorization form so that we may communicate with you via email. Thank you.

The front desk staff answers phone calls between 9:00am and 12 noon, and between 2:00 pm and 4:00 pm. Callers for the front desk outside those hours can leave voicemail messages, which are picked up throughout the day.

*If this is a life-threatening emergency, please do not use this form. Please call 911.*